Petkit Pura X Troubleshooting (2024)

FAQs

How do you reset a PetKit? ›

A: If you are using the Petik Ever sweet 3, it is to hold the button (the same button that you switch between smart and normal mode, on the side of the bottom piece, among the indicator lights), for 5 seconds. I found this instruction on Google some image of user manual.

3) If you have high pee-ers, the wee can go up the side and then leak between where the mat and unit connect. This results in wee under the rotating barrel. Simple fix is to use a bit of silicone along the edge of the inner litter mat and the unit. -Update 3/7-PetKit has created a new drum to address the issue.

It's important to visit your vet to determine why your senior cat has stopped using their litter box. But in the meantime, you can also make immediate adjustments around your home to help encourage more consistent litter box use. Consider switching to a litter box with low sides.

To turn off the device, press both the bowl reset button and food dispense button for 5 seconds, and release your hand after hearing voice prompt. When to reuse the device, plug in the power adapter and the device will power on automatically.

Cats stop using their litter boxes for a variety of reasons — including issues with the box or litter, dissatisfaction with the placement or number of boxes, changes in the environment inside or outside the house (e.g., a new pet in the house), and undiagnosed medical conditions.

Medical Problems

Inflammation of the urinary tract, for instance, can make urinating painful and increase the frequency and urgency of urination. These experiences can cause a cat to urinate or defecate outside the litter box, particularly if he associates the litter box with pain.

Constipation in cats means they're having a hard time passing stool. Normally, cats should have a bowel movement daily to every other day, but diet and hydration can affect defecation frequency. If your cat hasn't used the litter box in 3 days or more or appears to be straining, it's a sign of constipation.

Elimination problems can develop as a result of conflict between multiple cats in a home, as a result of a dislike for the litter-box type or the litter itself, as a result of a past medical condition, or as a result of the cat deciding she doesn't like the location or placement of the litter box.

Hot to use:

After changing the filter, reset the drinking fountain by simply holding the black button for five seconds. It is recommended that you clean the motor weekly and change the filter every three (3) months for optimal performance.

When should I reset my litter robot? ›

IMPORTANT: Any time you do anything that affects the weight or placement of the unit, including adding or removing litter, emptying the waste drawer, or moving or cleaning the unit, press the Reset button once you are done.