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- Face and body
- salt caves and rooms
- Goods
- swimming pool supplies
Phone number
(239)690-32...— show
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Address
- Working hours
Sun
10:00AM—2:00PM
Mon
9:00AM—6:00PM
Tue
9:00AM—6:00PM
Wed
9:00AM—6:00PM
Thu
9:00AM—6:00PM
Fri
9:00AM—6:00PM
Sat
9:00AM—5:00PM
- Official website
pinchapenny.com
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9photos Pinch A Penny Pool Patio Spa in Fort Myers
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Reviews about Pinch A Penny Pool Patio Spa in Fort Myers
3.8
/ 37 reviews and22 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Peter H.
November 2, 2022, 7:03 pm
RESPONSE..I bought The items atyour store,(as the receipt shows) why will you not let mereturn them?....went tothis store 09/17/2022, showed tech pictures ofbroken pipes. sold me$50worth ofneeded pvc fittings. They were the wrong size. Hurricane hit and Ididn`t get back toreturn till 11/1/2022due torepairing damage and cleanup. Refused toreturn because past 30days.(the fittings must have deteriorated after 30days) too bad $$ come before customer service (wonder what happens behind the scenes you can not see) Beware!!… – show
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Company's official reply
November 2, 2022, 5:59 pm
Hi Peter, webelieve this may have been left for the wrong store aswe don't sell those items. Ifthere isanything wecan doto help, please call (239) 690—3223
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Beth D.
October 3, 2022, 8:59 pm
Just went into buy anet toget Hurricane debris out ofour pool. Would not sell usthe lower costnet. Said they needed tosell the top ofthe line first, the most expensive ones
Because ofinventory. They had the lower cost ones onthe shelf. But refused tosell usone. Iwill never goback. That isa form gouging asfar asI’m concerned.
Inventory, that was the most idiotic thing Ihave heard someonesay.
Take those affordable ones off the wall ifyou are not going tosell them.00
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ROBERT T.
June 14, 2022, 7:18 pm
The worst pool service ever atotal ripoff. Ido not recommend this branch here iswhat happened, Isigned acontract with them tomaintain mysaltwater inground fiberglass pool. after the first week nothing but problems. the pool turns green week after week Icall and spoke with the owner hesays hewill look into itI call back one ofthe staff that answered the phone says heis checking the logs and GPS and heis sorry but the tech never showed upthey are hearing alot ofthat and theymay have tofirehim. week after week pool isstill not properly maintained they just put chlorine you can smell itloaded and they turned off mychlorine generator and never turned itback onwhen Idid itsays 75pounds ofsalt needed. Isend them aemail noresponse soI call and speak tothe owner Ineed arefund for the 80pounds ofsalt Ihad tobuy ontop ofthis the algae damaged mypool surface the owner says heis sending someone out tolooking see what they can doto fix itprobably algae staining, they never call meback and they dont care next thing Iknow afull monthly charge onmy credit card for the month again they are unbelievable,so Icancelled service. but that does not fix the damage done tothe surface ofthe pool and out ofpocket for the salt. you would think ifthey never showed upthree times they would make itrite and credit the account they didn't dothe service they should not get paid. Iam looking into the legalities ofthe contractnow.… – show
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Michele R.
May 21, 2022, 7:06 pm
Always great service and very knowledgeable about the pool care.
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Company's official reply
May 23, 2022, 4:54 pm
Thankyou, Michele!
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John B.
April 20, 2022, 11:45 pm
So far they are good, Carson our pool tech isa goodguy…
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Company's official reply
April 21, 2022, 4:39 pm
Thank you for the review, weare glad tohear Carson istaking good care ofyour pool!
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Bob B.
April 13, 2022, 1:45 am
Shout out toPaP. Had abit ofa communication problem with anew internal servicer. Called yesterday
to question what happened and they came out again today. Did agreatjob. Vacuumed and took care ofitall. Thanks ..really appreciate great customer service.Forgot .few weeks ago while Iwas out oftown, wesprung aleak inthe filtering tank ona Sunday morning.. Water spraying all over. Wife called and they walked her thru how toturn itoff. They showed upan hour orso later
to fix the problem. Ona Sunday! Again .u have toappreciate great customer service… – show00
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Company's official reply
April 13, 2022, 4:46 pm
Thank you for the review,Bob. Weare glad wecould help ina timely manner!
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Dave D.
March 20, 2022, 11:51 pm
Good place great service
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Company's official reply
March 21, 2022, 4:45 pm
Thankyou, Dave!
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Scott H.
March 15, 2022, 1:36 pm
Very helpful staff.
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Company's official reply
August 24, 2021, 3:11 pm
Thank you for the review!
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Lisa N.
January 21, 2022, 2:00 am
Incredibly friendly and helpful staff. Great selection.
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Company's official reply
January 21, 2022, 5:24 pm
Thankyou, Lisa!
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Sallie F.
December 21, 2021, 11:34 pm
Update: New owners, knowledge staff, lots ofsupplies & willing towork with their customers.
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Company's official reply
December 22, 2021, 4:25 pm
Thank you for the updated review, Sallie!
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Teresa D.
September 22, 2021, 4:14 pm
Very helpful
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Company's official reply
September 22, 2021, 6:06 pm
Thankyou, Teresa!
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Kimberly M.
July 3, 2021, 12:53 am
The staff isvery helpful and friendly. Nice selection ofmerchandise.
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Company's official reply
July 6, 2021, 3:55 pm
Thank you for the review, Kimberly!
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Don E.
July 1, 2021, 2:35 am
Extremely helpful. Did awater test for meand had lots ofrecommendations.
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Company's official reply
July 1, 2021, 4:18 pm
Thanks for the great review,Don!
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David P.
May 2, 2021, 8:44 pm
Great customer service. Very helpful.
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Company's official reply
May 3, 2021, 4:30 pm
Thankyou, David!
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Mike F.
November 25, 2020, 7:29 pm
This ismy all time favorite pool store. Jim isthe best owner toever come through, also the manager Austin isextremely knowledgeable.
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Company's official reply
November 30, 2020, 10:12 pm
Thankyou, Mike! We're happy toprovide knowledgeable service!
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Cyndi P.
November 10, 2020, 2:41 am
FYI— the Manager and employees donot wear masks. Ifthis puts you atrisk you may want tolocate another shop for your pool supplies.
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Company's official reply
November 10, 2020, 6:14 pm
Hi Cyndi, we're sorry toread about this experience. Please reach out toour Customer Support team at1-888-557-3669sowe can learn more.
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pascal b.
October 27, 2020, 6:08 pm
PINCH APENNY ONPALM BEACH BLVD, FIXT MYDORADO POOL VACUM CLEANER ONTHE 10/23/20CHANGING PARTS FOR $129.97, AFTER INSTAL STILL NOT WORKING.
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Company's official reply
October 27, 2020, 7:29 pm
We're sorry tohear you're still having trouble with your Dorado. Please check your valves tobe certain that you have more suction tothe cleaner rather than tothe main drain. Ifyou're still experiencing issues after checking the valves, please give usa call at(239) 690—3223sowe can try tohelp.
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eddie e.
October 16, 2020, 6:17 pm
Great place
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Company's official reply
October 16, 2020, 8:55 pm
Thankyou, eddie!
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Jamie L.
August 23, 2020, 5:52 pm
Excellent friendly, knowledgeable service
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Company's official reply
August 24, 2020, 6:25 pm
Thankyou, Jamie! We're happy toprovide knowledgeable service!
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Mike P.
May 27, 2020, 11:16 pm
All Ican say iswow! Icalled them last Wednesday afternoon ina panic. Iown alarge Airbnb property and wehad our first guest book after COVID. Iwent over toinspect the property and the pool was GREEN. Icalled our pool company. They gave mea lame excuse about how Ineeded aplummer. Icalled Pinch aPenny and they had the attitude of“we can get itdone before Friday.” They showed upon Thursday, fixed the leak around the pump, poured some magical chemicals into the pool and cameback onFriday 2Xto clean the filter. When our guests checked inon Friday night, everything was crystal clear. That isa job well done.… – show
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Company's official reply
May 28, 2020, 3:42 pm
Thank you for the review, Mike! Welove helping our customer get their pool looking crystal clear! We're happy wewere able tohelp!
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